Great selection of quality products! Sales staff are very helpful and knowledgeable. They actually know how to use and install all the products they carry. Prices were great and they can deliver!
Nice and easy place to navigate through the large areas and walkways for when your buying those oversized items. Staff know there stuff as I could only describe the doohickey thing that I was looking for and they managed to find it for me. Great place with good prices too!
Terrible customer service. ...10 customers in line waiting to make purchases or ask queations and 11 staff members standing around talking
so, where to start. well, the front counter people are pleasant. the woman smiled, said hello to me when I walked in. that's about as far as the positive customer experience gets there. I walked to the back where there's the customer(care less) area. 3 fellows sitting round, chit chatting. did anyone speak to the customer that had just walked up? no. they looked at me, that was about as far as it went. so, I started wandering. found a fellow who was, unfortunately, helping someone else out. I merely asked what aisle the foam board insulation was in. and was given.....the wrong directions. apparently, they're all hiding someplace in the paint department. so, I wander around a bit more, then go back to the desk to see if someone MIGHT be able to help. and see the same person who sent me in the wrong direction. so, I stand there for 5 minutes or so, he's apparently doing some stock inputting. but, he never said a word. glanced at me, and went back to ignoring me. so, I left.the woman on the way out said have a great day, did I find what I was looking for. I said no, but I did get something....what was that she asked. extremely poor customer service. so, I promptly drove over to Home Depot, found someone who was more than willing to help me, bought my product and got a "thanks for shopping with us" on my way out. definitely will be taking my business elsewhere from now on.
Fast friendly service
RONA Lakeview Builders Supplies is a Canadian Hardware Store based in North Bay, Ontario. RONA Lakeview Builders Supplies is located at 523 McGaughey Ave, North Bay, ON P1B 8H2, Canada.
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